Shipping policy

Processing Time

All orders are processed within 1–3 business days.

During high demand periods, processing times may be slightly longer.

Shipping Locations

We ship to selected international countries. Availability may vary depending on destination and carrier restrictions.

Shipping Rates

Shipping costs are calculated at checkout and may vary depending on destination and order size.

Free shipping may be offered for selected regions or order values.

Delivery Times

Estimated delivery times:

Netherlands: 1–3 business days
Europe: 3–7 business days
International: 5–14 business days

Delivery times are estimates and not guaranteed.

Customs and Import Duties

For international orders outside the European Union, customers are responsible for any customs duties, import taxes, or additional charges imposed by their local authorities.

We are not responsible for delays caused by customs.

Lost or Delayed Packages

We are not responsible for delays caused by carriers or customs.

If your order is significantly delayed, please contact us so we can assist.

Incorrect Address

It is the customer’s responsibility to ensure that shipping information is correct.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact

For shipping-related questions, contact:
info@toxicosolores.com